NEED TO KNOW

Questions? We've got you.

Everything you need to know before, during, and after your Fearless experience.

01

THE BASICS

Raw Hair Questions

What is raw hair? +

Raw hair is 100% unprocessed human hair collected from a single donor. It has no chemicals, no steam processing, and no mixed fibers — just natural hair in its original state.

How long does raw hair last? +

With proper care, raw hair can last 3+ years. Many customers get several installs out of the same bundles.

Does raw hair hold curls? +

Absolutely. Raw hair's natural density and cuticle alignment allow it to hold curls beautifully.

Can I bleach or dye the bundles? +

Yes. Raw hair can be colored, toned, or dyed. For dramatic color changes, we recommend working with a professional stylist.

Does the hair shed or tangle? +

Minimal shedding is normal. Proper installation and maintenance will help keep shedding to a minimum.

With proper care, raw hair should not excessively tangle. We recommend regular brushing and protecting the hair while sleeping.

Do you provide customer support during weekends or holidays? +

Normally we don't provide support during weekends, except for urgent cases. In these cases, simply mark “Urgent” in your email and we'll get back to you ASAP.

How often should I wash my bundles? +

We recommend washing every 7–10 days to remove product buildup and keep the hair soft and hydrated.

Is each bundle the same? +

Raw hair is natural, so no two bundles are exactly identical. Slight variations in wave pattern or color are normal and part of its authenticity.

Can I reuse raw hair? +

Yes. Raw hair is durable and can be reinstalled multiple times with proper care.

What lengths are available? +

We offer raw Cambodian bundles from 14” to 32”, depending on availability. For bundles over 28", we recommend 4 bundles.

02

THE ROUTINE

Haircare Questions

Is your oil non-toxic? +

Yes. Our oil is made with all-natural ingredients.

STILL HAVE QUESTIONS?

We're here for you.

Can't find what you're looking for? Reach out to our team and we'll be happy to help.

EMAIL US We typically respond within 20–36 hours.