FAQs

Raw hair is 100% unprocessed human hair collected from a single donor. It has no chemicals, no steam processing, and no mixed fibers — just pure, natural hair in its original state.

With proper care, raw hair can last 3+ years. Many customers get several installs out of the same bundles.

Absolutely. Raw hair’s natural density and cuticle alignment allow it to hold curls beautifully, whether you’re doing wand curls, flexi-rods, or body waves.

Yes! Raw hair is perfect for coloring because it hasn’t been processed. You can bleach, tone, or dye it. For dramatic color changes, we recommend using a professional.

Minimal shedding is normal, but raw hair bundles have intact cuticles which help reduce shedding when installed and maintained correctly.

Raw hair shouldn’t tangle with proper care. Stick to daily brushing, light oils, and sleeping with a satin bonnet to keep it smooth.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

We recommend washing every 7–10 days to remove product buildup and keep the hair soft and hydrated.

Raw hair is natural, so no two bundles are exactly identical. Slight variations in wave pattern or color are normal and part of its authenticity.

Yes! That’s one of the top benefits. Raw hair is extremely durable and can be reinstalled multiple times.

We offer raw Cambodian bundles from 14” to 32”, depending on availability. For any bundles over 28" you should do 4 bundles.

Yes, it is made with all natural ingredients