NEED TO KNOW

Questions? We've got you.

Everything you need to know before, during, and after your Fearless experience.

01

THE BASICS

Raw Hair Questions

What is raw hair? +

Raw hair is 100% unprocessed human hair collected from a single donor. It has no chemicals, no steam processing, and no mixed fibers — just natural hair in its original state.

How long does raw hair last? +

With proper care, raw hair can last 3+ years. Many customers get several installs out of the same bundles.

Does raw hair hold curls? +

Absolutely. Raw hair's natural density and cuticle alignment allow it to hold curls beautifully.

Can I bleach or dye the bundles? +

Yes. Raw hair can be colored, toned, or dyed. For dramatic color changes, we recommend working with a professional stylist.

Does the hair shed or tangle? +

Minimal shedding is normal. Proper installation and maintenance will help keep shedding to a minimum.

With proper care, raw hair should not excessively tangle. We recommend regular brushing and protecting the hair while sleeping.

Do you provide customer support during weekends or holidays? +

Normally we don't provide support during weekends, except for urgent cases. In these cases, simply mark “Urgent” in your email and we'll get back to you ASAP.

How often should I wash my bundles? +

We recommend washing every 7–10 days to remove product buildup and keep the hair soft and hydrated.

Is each bundle the same? +

Raw hair is natural, so no two bundles are exactly identical. Slight variations in wave pattern or color are normal and part of its authenticity.

Can I reuse raw hair? +

Yes. Raw hair is durable and can be reinstalled multiple times with proper care.

What lengths are available? +

We offer raw Cambodian bundles from 14” to 32”, depending on availability. For bundles over 28", we recommend 4 bundles.

02

THE ROUTINE

Haircare Questions

Is your oil non-toxic? +

Yes. Our oil is made with all-natural ingredients.

STILL HAVE QUESTIONS?

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Can't find what you're looking for? Reach out to our team and we'll be happy to help.

EMAIL US → We typically respond within 20–36 hours.